By Gregory Ferrett Welcome to Monday A recent study showed that 75% to 80% of customers purchased only what they initially set out to buy. What if there was a really simple way to uncover a customers hidden additional need?
By Gregory Ferrett Welcome to Monday I was breaking up some concrete over the weekend. I was enthusiastic and very positive about the job for ten minutes or so and stopped for a moment. I looked at the whole job
By Gregory Ferrett Welcome to Monday Early in my sales career I sold the Pitney Bowes range of mail handling equipment. I was planning a major demonstration for one of my prospects and had all the equipment setup. Darien, my
