Tag Archives: communication

You may be talking but what is the other person hearing?

Posted on March 12, 2018 by Greg

By Gregory Ferrett Welcome to Monday We were in the yard playing a game of backyard cricket with some friends when we were starkly reminded you may be talking but what is the other person hearing. My son, about six … Continue reading →

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The Word a person uses is usually not what they mean … but can you decipher the real message?

Posted on November 16, 2017 by Greg

By Gregory Ferrett Welcome to Monday On September 13th 2013 Voyager I became the first man-made object to leave the solar system.  Attached to the spaceship, on a gold disc, is greetings to other inhabitants of the universe in 55 … Continue reading →

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A mask may disguise, but what a person says is a real give away

Posted on December 15, 2014 by Greg

Welcome to Monday I could feel the energy draining from my body as I listened to the woes of my prospect. The more I listened and focused on building rapport the worse I felt. I had to do something. I … Continue reading →

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Six core sales and business principals. How sharp are your skills?

Posted on December 8, 2014 by Greg

By Greg Ferrett Welcome to Monday Like many weekend handymen I have a shed full of tools I use only occasionally. This weekend I pulled out my power saw and expected a perfect cut in the expensive piece of timber … Continue reading →

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Can you know your Client or Prospect’s Green and Red Buttons & Ideal Closing Style before you go into a meeting?

Posted on October 20, 2014 by Greg

By Gregory Ferrett Welcome to Monday I was watching over the shoulder of a ‘World of Warcraft’ player and noticed every time they went around a corner, entered a room or moved into an new unexplored area they always entered … Continue reading →

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Twelve Seconds and Six Actions to Establish Rapport

Posted on September 29, 2014 by Greg

By Gregory Ferrett Welcome to Monday Earlier this month a colleague of mine called and asked how many return calls I was getting when I sent my CV out. I had just re-written my profile and he was concerned I … Continue reading →

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What do Marriage, Families, Sales and Account Management have in common?

Posted on July 14, 2014 by Greg

By Gregory Ferrett Welcome to Monday Studies at Michigan State University show there is a happiness boost that occurs when couples marry. This boost lasts about two years, after which people revert to their former levels of happiness or unhappiness. … Continue reading →

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