By Gregory Ferrett Welcome to Monday We were in the yard playing a game of backyard cricket with some friends when we were starkly reminded you may be talking but what is the other person hearing. My son, about six
You may be talking but what is the other person hearing? Read More »
Welcome to Monday I could feel the energy draining from my body as I listened to the woes of my prospect. The more I listened and focused on building rapport the worse I felt. I had to do something. I
A mask may disguise, but what a person says is a real give away Read More »
Wouldn’t it be great if everyone wore a tee shirt that told us what they think and even better still, how they want your product or service presented to them. Well, in a lot of ways that is exactly what
By Gregory Ferrett Welcome to Monday The most commonly asked question by business owners and sales people is “How can I remove price as an objection?” I was standing in the supermarket aisle last week and noticed a young man
By Gregory Ferrett Welcome to Monday “How can you take a commodity item and turn it into something critical to your clients’ business?” is one of the most common questions I am asked. To date I have never come
How can you take a commodity and turn it into a vital requirement for your client? Read More »
By Gregory Ferrett Welcome to Monday Current research tells us the average person thinks about themselves, and how the world impacts them as an individual, almost every minute they are awake. Their brain is constantly monitoring the environment alert to
Why do people really like you and do business with you? Read More »
By Gregory Ferrett Welcome to Monday An account manager, during a review of his sales performance and knowing his numbers were down, said, by way of excuse to his manager said, “Richard, I can lead a horse to water, but
How can you generate curiosity and keep your clients engaged Read More »
By Gregory Ferrett Welcome to Monday A recent study showed that 75% to 80% of customers purchased only what they initially set out to buy. What if there was a really simple way to uncover a customers hidden additional need?
By Gregory Ferrett Welcome to Monday Usain Bolt was the talk of the London Olympics and with his world record and number of gold medals he is a deserved sporting hero. While I appreciated his win, I observed something which
Can You or Can’t You? The evidence is in and the choice is up to you. Read More »
By Gregory Ferrett Welcome to Monday In Australia we live in what I call a ‘high trust’ society. We tend to take people at their word. example You are at a social gathering where you do not know anyone. Someone
